Privacy Policy – Charleston Mattress
MEMORIAL DAY SCHEDULE: We’re open for walk-in shopping from 11am-5pm this Friday, Saturday and Monday (May 24, 25, 27). We’re open by appointment all other days except Sunday.

Privacy Policy

Effective Date: January 1, 2020

This Privacy Policy applies to Charlestonmattress.com and all other websites, applications, products, services, and other offerings (collectively, the “Products”) owned and operated by Charleston Mattress LLC. (“Charleston Mattress”).

The Privacy Policy explains how Charleston Mattress may collect, use, and disclose personal information we obtain through the Products, your communications with us, or from third parties. It also describes the choices and rights available to you regarding your personal information.

Our Products collect your information

We collect personal information in the following circumstances:

Purchasing a Charleston Mattress Product. When you purchase a Charleston Mattress Product, you will provide us with personal information, such as your name, email address, payment information, and delivery address.

Making a payment. When you make a payment to Charleston Mattress, you may need to provide personal information to our third-party payment processors. Such personal information may include sensitive personal information, such as your credit card number.

Communicating with us. We may also collect personal information from you when you communicate with us. For example, you may send us personal information by writing an email to us, calling us, or making an appointment to visit the store.

Passive collection. Our websites and applications collect and store information that is generated automatically as you use them, including your preferences and anonymous usage statistics. This information may include Internet protocol (IP) addresses, cookie identifier, browser type, Internet Service Provider (ISP), referring/exit pages, the files viewed on our websites and applications (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We use this data to analyze trends in the aggregate and administer our Products.

Tracking technologies. Charleston Mattress uses cookies, pixels, server logs, and other similar technology to analyze trends, administer the website, track users' movements around the website, and to gather information about our user base.

Advertising or Targeting-Related: Third-party partners may use technologies such as cookies to gather information about your activities on Charlestonmattress.com and other sites in order to provide you advertising based upon your browsing activities and interests.

Cookies. You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt out of certain mobile ads via their device settings. These cookie-based opt-outs must be performed on each device and browser that you wish to have opted out.


In accordance with applicable laws, you may have the right to:

Access personal information about you that we have collected.
Request correction of personal information that is incomplete or inaccurate.
Request deletion of personal information that we hold about you.

Third-party sites and social media platforms

Our website may contain links to other websites and other websites may reference or link to Charlestonmattress.com or our other Products. These other domains and websites are not controlled by us. We do not endorse, screen, or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.


Security of your information

We take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy. We follow generally accepted standards to protect personal information submitted to us, both during transmission and once it is received. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.

By providing personal information to us, you agree that we may communicate with you electronically regarding use of our Products. If we learn of a security breach, we may notify you by posting a notice on Charlestonmattress.com, sending an email to you, or by mail, as required by law.


Children's privacy

We do not knowingly collect, maintain, or use personal information from children under 16 years of age, and our Products are not directed to children under the age of 16. If we learn that we have collected any personal information from children under 16, we will promptly take steps to delete such information.


Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted.


Contact information for Privacy issues

Charleston Mattress LLC.
1078 East Montague Ave
North Charleston, SC
info@thecharlestonmattress.com
(843) 557-5474