Terms of service

Terms of Service

Last Updated: 7/8/24

Welcome to Charleston Mattres LLC. Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the charlestonmattress.com website (the "Service") operated by Charleston Mattress LLC ("us", "we", or "our").

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access the Service.

2. Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, phone number, address, and payment information.

3. Returns and Refunds

Our Return and Refund Policy applies to all purchases made through our Service. Please review our Return and Refund Policy carefully before making a Purchase.

4. Shipping

Shipping times and costs will vary based on your location and the shipping option selected at checkout. We are not responsible for any delays caused by the shipping carrier.

5. Privacy

Your use of the Service is also subject to our Privacy Policy. Please review our Privacy Policy for information on how we collect, use, and share information about our users.

6. Warranties

All mattresses come with a 10-year warranty against defects in materials and workmanship. Please review our Warranty Policy for detailed information.

7. Limitation of Liability

In no event shall Charleston Mattress LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; and/or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we have been advised of the possibility of such damages.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of South Carolina/USA, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms, please contact us at info@thecharlestonmattress.com.